DUKAAN.LK (“WE”, “OUR”, “US”) PRIVACY POLICY AIMS AT SAFE GUARDING THE CONFIDENTIALITY OF OUR CUSTOMERS AND SITE VISITORS (“YOU”, “YOUR”, “YOURS”). WE HEREBY DECLARE THAT YOUR DETAILS WILL NOT BE DISCLOSED TO ANY THIRD PARTY UNLESS IT IS REQUIRED TO PROVIDE A SERVICE TO YOU. PLEASE GO THROUGH THE BELOW MENTIONED PRIVACY POLICY POINTS CAREFULLY. BY ACCESSING OUR WEBSITE, YOU ACKNOWLEDGE READING AND UNDERSTANDING THE POLICIES, AND HENCE AGREE TO BE BOUND BY THE TERMS STATED BELOW.

Consent: The website assures that personal details, such as name, location, email address, and debit/credit card information, will not be sold or rented to third parties without the user’s consent. However, there may be disclosure to third parties in response to legally-compliant requests.

Communication & Marketing: Registered members may receive promotional emails about offers and discounts. Users can opt-out of such communication at any time through the account settings.

Cookies: The website uses cookies and other technologies to store information, providing a personalized experience. Users are encouraged to keep cookies turned on for the full functionality of the website.

Protecting Your Security: Personal details may be shared with fraud prevention or credit reference agencies for anti-fraud checks, without affecting the user’s credit rating.

Disclosures of Your Information: Personal information may be shared with other corporate entities for purposes like preventing abuse, facilitating joint services, or in the case of a business transaction. IP addresses are used for diagnostics and demographic information.

Usage of Demographic and Profile Data: Personal information is used to provide services, resolve disputes, ensure a safe service, measure consumer interest, and inform users about offers. Users have the ability to opt-out of certain uses.

Third Party Sites: The website disclaims liability for the privacy policies and terms & conditions of third-party sites linked to it. Users are encouraged to review those policies.

Changes to Privacy Policy: The privacy policy may be changed at any time, with the revised policy becoming effective immediately upon posting on the website. Users are advised to periodically review the policy.

Contact Information: Users can contact the customer support team or email info@dukaan.lk for queries or support.